FAQs

Frequently Asked Questions

1. How can I place an order on MeronKart?

Browse products, add items to your cart, and proceed to checkout.

2. What payment methods do you accept?

We accept major credit and debit cards, UPI, net banking, and supported wallets.

3. Is payment secure?

Yes. Transactions are encrypted and processed through secure payment gateways.

4. How long will delivery take?

Delivery time depends on your location and shipping method. The estimate appears on the product page and in your order confirmation.

5. How can I track my order?

After dispatch, you will receive an email or SMS with the tracking link and courier details.

6. Do you deliver across India?

Yes, MeronKart delivers across India, subject to courier serviceability.

7. What if my parcel arrives damaged?

Contact us within 48 hours and share photos of the damaged parcel and packaging. Keep the packaging until the claim is resolved.

8. How do I request a return?

Email sales@meron.com. Our team will guide you through the applicable return process.

9. Do you support bulk or HoReCa orders?

Yes. We support hotels, restaurants, cafés, caterers, retailers, distributors, and other business customers. Please use the relevant enquiry page.